TERMS AND CONDITIONS

1. Introduction

Welcome to Fabric Universe Nigeria. These Terms and Conditions govern your use of our website, services, and products. By purchasing from us, you agree to comply with these terms.

2. Products and Orders

   • We specialize in selling high-quality fabrics, which may vary slightly in color due to screen display differences.
   • All orders are subject to availability. If a product is out of stock after purchase, we will notify you and offer an alternative or customization time frame.
   • Custom or personalized orders cannot be canceled, returned, or refunded.
   • We reserve the right to use and post any content, images, or videos featuring our fabrics on our website and social media platforms, unless otherwise agreed upon in writing.

3. Pricing and Payment

   • Prices are listed in [Currency] and may be subject to taxes, duties, or fees based on the shipping destination.
   • We accept list accepted payment methods such as PayPal, credit cards, bank transfers, etc..
   • Payment must be completed before shipment.

4. Order Processing, Shipping, and Delivery

   • Orders are typically processed and shipped within 48–96 business hours, except for custom or made-to-order items.
   • Orders may be shipped in a single-fold bag or boxed. The packaging method is determined by fabric care, shipping costs, and logistics. While we strive to accommodate customer preferences, we cannot guarantee a specific packaging method .
   • We ship worldwide. Shipping costs are calculated at checkout based on the destination and weight of the package.
   • Delivery times vary depending on location and shipping method chosen. We are not responsible for delays caused by customs, weather, or courier issues.
   • International customers are responsible for any customs duties or import taxes imposed by their country.

5. Returns, Refunds, and Exchanges

   • Due to the nature of fabrics, returns are only accepted if the item is defective or incorrect.
   • Refunds or exchanges must be requested within 3 days of receiving the order.
   • The fabric must be unused, unwashed, and in its original condition and the tag is still in place.
   • Shipping costs for returns/exchanges are the responsibility of the buyer unless the item is defective or incorrect.

6. Custom Orders

   • Custom or personalized orders cannot be canceled, returned, or refunded.
   • Custom orders (such as special cuts, prints, embroidery or a beading pattern) require full payment before production.
   • The fabric must be unused, unwashed, and in its original condition and the tag is still in place.
   • Processing times for custom orders vary and will be communicated before purchase..

7. Intellectual Property

   • All images, descriptions, and content on our website are the intellectual property of Fabric Universe Nigeria and may not be copied or used without permission.
   • We reserve the right to use and post any content featuring our fabrics unless explicitly requested otherwise by the customer.

8. Liability and Disputes

   • We are not liable for any allergic reactions or damage caused by improper use of our fabrics.
   • In case of disputes, we will work towards a resolution through communication. If unresolved, disputes will be handled in accordance with the laws..

9. Liability and Disputes

   • Your personal information is used only for processing orders and will not be shared with third parties except as necessary for payment and shipping..

10. Amendments to Terms

    • We reserve the right to update these Terms and Conditions at any time. Changes will be posted on our website, and continued use of our services implies acceptance of the updated terms.